Victoria Crest LLC (hereinafter referred to as “the Company”) operates under the following No Refund Policy:
- Product and Service Descriptions: The Company provides detailed descriptions of its products and services on its website or through other communication channels. It is the responsibility of the customer to review these descriptions carefully before making a purchase decision.
- No Refund Policy: All sales are final. The Company does not offer refunds, returns, or exchanges for any products or services purchased, unless explicitly stated otherwise in a separate agreement between the Company and the customer.
- Cancellation Policy: In the event that a customer wishes to cancel a service subscription or order, the Company may, at its sole discretion, consider providing a credit for future purchases or services. However, this is not guaranteed and will be assessed on a case-by-case basis.
- Exceptions: In rare cases of proven product defects or failure to deliver services as described, the Company may, at its discretion, offer refunds or replacements. Such requests must be submitted in writing to the Company’s customer support team within a reasonable timeframe from the date of purchase.
- Chargebacks: Initiating a chargeback with the customer’s bank or credit card issuer without first contacting the Company to attempt to resolve the issue will be considered a breach of this policy. The Company reserves the right to dispute any chargebacks and take appropriate legal action to recover funds and protect its interests.
- Modification of Policy: The Company reserves the right to modify or update this No Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the Company’s website or other communication channels.
By making a purchase from Victoria Crest LLC, the customer acknowledges that they have read, understood, and agreed to abide by the terms of this No Refund Policy.
If you have any questions or concerns regarding this policy, please contact our customer support team at contact@viccrest.com.