Privacy Policy
Last updated: February 23, 2024
Victoria Crest LLC (“Victoria Crest,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Victoria Crest.
Introduction
Victoria Crest LLC and its platform is designed to help improve individual hireability through hands-on projects, learning communities, and mentorship. The services provided requires no specific hardware and is implemented using the platform whether through the website or mobile application.
Information We Collect
Information You Provide to Us
When you create a Victoria Crest LLC account, you provide us with Personal Information such as your name, email address, phone number, password, and payment information. If you provide your third-party account credentials to us or sign in to the Services through a third party site or service, such as Office365 or Google, some information from those accounts (“Third Party Account Information”) may be transmitted into your account with us if you authorize such transmissions.
Information Collected Automatically
When you interact with our Services, we automatically receive and record information on our server logs that we then use to provide the Services.
This includes:
- Device and Session Information: We collect information about your browser or device, IP address, device IDs, cookie information, browser type, page or feature you requested, etc. We use this to customize your experience, understand usage patterns, and improve our services.
- Integrations: If you enable integrations with third-party services like Google, Salesforce, etc. and provide credentials to those services, we may collect relevant information as needed for the integration.
How We Use Your Information
We use your Personal Information to:
- Deliver customized services
- Improve the services
- Communicate with you
- Prevent fraud and TOS violations
- Validate features
We do not use Personal Information for automated decision making.
Sharing With Third Parties
We do not share your Personal Information without consent, except in the following cases:
- Aggregated/Anonymized Information: We may anonymize and aggregate information to share with partners.
- Service Integrations: Information shared with third parties if you set up an integration with them.
- Agents and Contractors: We share information with companies working on our behalf, but they may only use it to assist our services.
- As Required by Law: To comply with legal requirements.
Securing Your Information
We use encryption and authentication mechanisms to secure your data in storage and transit. You are responsible for protecting your account password appropriately.
Managing Your Information
You may access, update, edit or delete information in your account settings for: name, password, contact info, profile info, billing details, etc.
Information may remain in our records for a time consistent with why it was collected. We may use anonymized data after you update/delete.
Rights of EU Data Subjects
As per GDPR, we comply with all data subject rights requests to access, rectify, restrict processing, data portability, object to processing, erasure requests, etc.
Retention Period
We keep data as long as needed for legitimate business purposes or as legally required.
Contact Us
Contact our Data Protection Officer at contact@viccrest.com with any privacy-related questions.
Complaints
You have the right to lodge a complaint with your local supervisory authority regarding our privacy practices.
California Resident Rights
We comply with the CCPA and other California privacy laws. California residents have the right to request details on the categories and specific pieces of data we collect, sell or share, as well as opt out of the sale/sharing of that data.
International Data Transfers
We comply with EU data protection requirements when transferring data outside the EU. We certify compliance with the EU-US and Swiss-US Privacy Shield programs.
Use by Children
We do not knowingly collect personal information from children under 13. If we learn we have collected info from a child under 13, we will promptly delete it, unless we are legally obligated to retain it. If you believe a child under 13 has provided us with personal info, please contact us.
Link to Privacy Policy
You can view our full privacy policy here: www.viccrest.com/privacy-policy
I’ve included key sections on California privacy rights, international data transfers, children’s privacy, and a link to the full privacy policy. Let me know if you need any other sections added or have additional questions!
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as our information practices change. If we make any material changes, we will notify you by email or by posting a notice on our website prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
Cookies and Tracking Technologies
We and our third party partners use cookies, web beacons, tags, and similar tracking technologies to analyze trends, administer the website, track users’ movements around the website, serve targeted advertisements, and gather demographic information about our user base. You can control the use of cookies through your browser settings.
Data Security
We have put in place physical, electronic, and managerial procedures designed to safeguard and help prevent unauthorized access, maintain data security, and correctly use your personal information. These include utilizing HTTPS protocol for data transfers, firewalls, authentication mechanisms, and periodic penetration testing. However, we cannot guarantee complete security of your data.
Data Retention
In addition to retaining data as required by legitimate business purposes or law, we specifically retain High-five recordings from EU users for 180 days and for non-EU users for 365 days. You may download your recordings to your own device during this period.
I’ve included commonly requested sections on privacy policy changes, use of cookies/tracking, specifics on data security procedures, and more details on data retention practices. Please let me know if you have any other questions!
Do Not Track
Our services do not respond to “Do Not Track” signals from your browser at this time. We collect information about your online activity both while you are using the services and after you leave our services.
Your Choices and Rights
In addition to the rights outlined above for EU data subjects, you have the following choices regarding your personal data:
- Opt out of marketing communications
- Downloading your personal data
- Having your account deleted
- Updating or correcting your personal data
You can exercise these choices through your account settings or by contacting us.
Data Protection Officer
Our Data Protection Officer oversees our privacy practices and compliance. You can contact them at:
Data Protection Officer
Victoria Crest LLC 123 Main Street
Anytown, CA 12345 dpo@viccrest.com
Let me know if you have any other questions!